For hospitals, clinics, and telehealth Providers, we build custom HIPAA-compliant AI agents that triage symptoms, automate scheduling, and answer patient questions instantly, reducing staff burnout and "no-show" rates.
The front desk is the bottleneck of healthcare. Nurses spend 40% of their time on administrative calls instead of patient care. Relying on manual phone scheduling creates three critical failures:
Patients hang up after 5 minutes of hold music. You lose appointments to competitors with better digital booking. Our AI Agents handle thousands of concurrent calls/chats instantly.
Answering "What are your hours?" or "Fax me my records" 50 times a day kills morale. We automate the routine administrative tasks, so your staff can focus on clinical care.
Without automated follow-up, patients forget appointments or ignore post-op instructions. Our AI sends proactive nudges (SMS/WhatsApp) to ensure adherence and reduce readmissions.
Reduce ER overcrowding. The bot interviews the patient ("How high is the fever?"), compares answers against clinical protocols (Schmitt-Thompson), and directs them to the right care level (ER vs. Urgent Care vs. Telehealth).
Before data hits the LLM, we pass it through a "Scrubber." Names, SSNs, and MRNs are tokenized or redacted. The AI processes the medical context without seeing the patient's identity.
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We don't let the AI hallucinate medical advice. It answers strictly based on your approved clinical guidelines and PDFs. If the answer isn't in your protocol, it escalates to a human.
A chatbot is useless if it doesn't talk to the patient's chart. We build FHIR-compliant connectors to push conversation summaries and appointment data directly into your existing EHR.
Every interaction is logged with timestamps and encryption. You have a permanent record of exactly what the bot said to the patient for liability and compliance audits.
"Our call center was overwhelmed during flu season. Folio3 deployed a Triage Bot that handled 15,000 inquiries in the first month, booking 2,000 appointments automatically without a single staff interaction." — COO, Multi-State Urgent Care Network Outcomes: 70% Reduction in Front Desk Calls 30% Decrease in "No-Show" Rates 100% HIPAA/GDPR Compliant
Folio3.ai leverages the world’s most powerful AI frameworks, models, and acceleration platforms to build secure, scalable, and production-ready AI solutions. Our expertise spans generative AI, deep learning, MLOps, and high-performance inference.
Give your patients the instant access they expect, safely.
Contact Us
Contact us at +1 408 365-4638 or email us using the form below. via contact@folio3.ai
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+1 408 365-4638
contact@folio3.ai
6701 Koll Center Parkway, #250 Pleasanton, CA 94566
